• By opting into SMS communication, you consent to receive text messages related to:
  • Appointment reminders.
  • Tax updates and critical deadlines.
  • Promotional offers and service updates.
• How Consent is Obtained:
  • Submitting your phone number via our secure website form with a clear opt-in checkbox.
  • Replying "YES" or "START" to an SMS invitation.
  • Providing explicit verbal or written consent during in-person or virtual interactions.
• Opt-in Disclosures:
  • "Message and data rates may apply." Charges for SMS are determined by your mobile carrier and not by Francis Tax Service.
  • "Messaging frequency varies." The number of messages sent depends on your level of interaction, ranging between 50 and 1000 messages per month.

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2. Message Frequency and Costs

• Frequency: Messages will vary based on your preferences and interactions.
• Costs: Standard message and data rates may apply. Francis Tax Service is not responsible for carrier-imposed fees for sending or receiving messages.

1. How to Opt-Out:
   • Reply "STOP" to any message received from Francis Tax Service to discontinue all SMS communications.
   • A confirmation message will be sent to acknowledge the opt-out request.
2. Re-subscribe: To resume receiving messages, reply "START" or "YES" to an SMS from Francis Tax Service, or re-opt in via our website.

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4. Assistance and Support

• For assistance, reply "HELP" to any SMS message to receive automated support and contact information:
  • Additional Support:
    • Email: doc@francistaxservice.com
    • Phone: 612-722-1129

‍5. Types of SMS Communications:

Subscribers may receive messages related to:

1. Appointment reminders (e.g., "Your appointment is scheduled for [Date/Time]").
2. Tax deadline alerts (e.g., "Reminder: Quarterly tax filing is due by [Date]").
3. Promotional offers or service updates (e.g., "Save 10% on your next consultation when you book before [Date]").
4. Status updates (e.g., "Your tax documents are ready for pickup at [Location]").

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6. Data Privacy and Security

• Usage Limitation: Phone numbers and consent information collected for SMS communications will only be used for service-related communications and regulatory compliance.
• No Sharing: Francis Tax Service does not share phone numbers with third parties for marketing purposes.
• Security Measures:
  • Data is encrypted during transmission and securely stored.
  • Only authorized personnel have access to SMS data.

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7. Compliance and Legal Guidelines

Francis Tax Service ensures compliance with all relevant regulations, including:

• The Campaign Registry (TCR): Adhering to carrier-imposed requirements for transparency and proper consent management.
• The Telephone Consumer Protection Act (TCPA): Ensuring consent for SMS communications and honoring opt-out requests promptly.
• CAN-SPAM Act (if applicable to promotional messages): Providing clear instructions for opting out and preventing unwanted messages.

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8.- If you have questions or concerns, please contact us at:

• Email: doc@francistaxservice.com
• Phone: 612-722-1129
• For assistance, reply "HELP" to any SMS message to receive automated support and contact information.