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Phone Numbers: Used to send you service-related updates and notifications.
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Optional Details: Such as your name and other contact information, collected through subscription forms or confirmed via text.
This data is collected when you opt into our SMS service through our website, respond to a text confirmation, or use another approved consent method.
How We Use Your Information:
The information you provide is used solely to enhance your service experience, including:
- Sending
important updates about your tax filing process.
- Providing
reminders about critical dates like tax deadlines and appointments.
- Delivering
notifications regarding the status of your tax documents or services.
- Sharing
promotional messages and special offers tailored to your needs.
We do not use your data for purposes unrelated to the services we provide.
Data Sharing and Protection
We prioritize the security and confidentiality of your information:
1. No Unnecessary Sharing:
Your information is never sold, rented, or shared with third parties for marketing purposes. Data sharing occurs only:
- When legally required: For compliance with lawful requests from authorities.
- To adhere to carrier regulations: Ensuring transparency and compliance with industry standards.
2. Robust Security Measures:
We implement stringent safeguards to prevent unauthorized access, misuse, or loss of your data. These include:
- Regular system updates to maintain compliance with evolving security standards.
- Restricted access to your data, available only to authorized personnel.
Your Trust is Vital:
If you have any concerns about how your information is used or believe it has been compromised, contact us immediately at doc@francistaxservice.com or call 612-722-1129.
Consent to Receive SMS Messages
When subscribing to our SMS messaging service, you consent to receive periodic text messages from Francis Tax Service. These messages may include:
- Appointment reminders
- Tax deadlines
- Promotional offers
- Service-related updates
Message Frequency and Costs:
The number of messages you receive will depend on your preferences and the services you select. Standard message and data rates may apply based on your carrier plan. Francis Tax Service is not responsible for charges incurred by your mobile carrier.
How to Subscribe:
To subscribe, you must explicitly opt in by:
- Submitting your phone number through our website.
- Replying YES or START to an SMS.
- Completing another approved consent process.
Opt-out of SMS Messaging
You can opt out of SMS messaging at any time by replying
STOP to any message you receive.
Once processed:
- You will no longer receive SMS communications from us.
- A confirmation message will be sent to acknowledge your decision.
This process ensures compliance with carrier regulations and protects your preferences.
Requesting Assistance
We are committed to providing a seamless experience. If you need assistance with our SMS service, here’s how you can reach us:
1. HELP Keyword:
Reply HELP to any SMS message to receive automated support and contact details.
2. Email Support:
Reach out to doc@francistaxservice.com. Include:
- Your name and the phone number linked to your subscription.
- A brief explanation of your question or issue.
3. Phone Assistance:
Call 612-722-1129 during business hours. Our team is ready to assist with:
- Subscription issues (opt-in/opt-out).
- Troubleshooting SMS delivery.
- Questions about message content.
Privacy and Data Protection
We go above and beyond to protect your data:
-Secure Storage: Your phone number and details are stored securely and used only for the purposes outlined in this policy.
- Data Use Limitations: Information is used strictly for service delivery, updates, reminders, and promotions.
- Regulatory Compliance: We follow industry and carrier guidelines to ensure your data is handled appropriately.
For more information about our privacy practices, contact us at doc@francistaxservice.com or call 612-722-1129.
Changes to This Policy
Francis Tax Service reserves the right to update this policy as needed. Changes will be posted on our website. Continued use of our SMS services after updates constitutes acceptance of the revised terms.
Contact Us
For any questions, concerns, or additional information, please contact us:
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Email: doc@francistaxservice.com
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Phone: 612-722-1129
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Website:
www.francistaxservice.com
By subscribing to our SMS messaging service, you agree to this policy and trust us to handle your data responsibly. Thank you for choosing Francis Tax Service!
